Secure Omni-channel business communication with third party messenger integration
client
InnovationHub
sector
Business Chat
platforms
scope
challenge
Centralize all of the different communication platforms for financial institutions into a single fully-secure platform.
breakdown
LeapXpert is a B2C communication platform. LeapXpert elevates messaging to a formal business communication channel, ensuring that financial institutions stay compliant whilst communicating with their customers across multiple communication channels. Company Account Managers can send text, voice and file messages to client’s messengers of their choice: WhatsApp™, WeChat™ , Telegram™, Line™, and others. LeapXpert helps businesses own and control all of their company’s communication data, gather employees and clients communication on one platform, chat via direct and group chats, and keep all company communication history always available for monitoring and compliance purposes.
engagement
CodeLink worked as the foundational team to design, structure, and develop the entire LeapXpert platform for the initial 2 years of development. CodeLink then worked with the LeapXpert management team to help with the set-up and training of their own internal team.
